Frequently Asked Questions
Everything you need to know about our natural skincare and your order.
What makes Three Ships Beauty products different?
We pride ourselves on offering 100% natural, vegan, and cruelty-free skincare. Every ingredient we use is scientifically backed and transparently sourced, ensuring you never have to choose between safety and efficacy.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within North America. Once your order is processed, you will receive a tracking number via email to monitor your delivery's progress.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, we offer a 30-day return policy on all products. Simply contact our support team to initiate a return or exchange.
Are your products safe for sensitive skin?
Yes, our formulations are designed with all skin types in mind, including sensitive skin. We avoid synthetic fragrances, parabens, and harsh chemicals. We always recommend a patch test before incorporating a new product into your routine.
Do you ship internationally?
We currently ship to the United States and Canada. We are working hard to expand our horizons and hope to offer worldwide shipping in the very near future.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking link. You can also log into your Three Ships account to view your order history and current status.